Is Click-to-Cancel Actually Law? What Really Happened to the FTC Rule
Search for “click-to-cancel” and you will find dozens of articles confidently telling you the rule is live, that companies must now let you cancel in one click, and that your rights are guaranteed. Many of them were written in 2026.
They are wrong. There is no federal click-to-cancel rule in force in the United States today. A federal appeals court threw the whole thing out in July 2025, and it has not come back.
That does not mean you have no protection. It means your protection comes from somewhere else, and knowing where changes what you can actually demand when a company makes cancelling difficult.
What the rule was supposed to do
In October 2024 the Federal Trade Commission finalised a revised version of its Negative Option Rule, which almost everyone called the click-to-cancel rule. It would have required four things of any business selling a recurring subscription:
- Separate, express consent to the automatic renewal — not buried inside agreement to the general terms of service.
- A cancellation method at least as easy as the method used to sign up. Sign up on a website, cancel on that website.
- Limits on retention attempts — the offers and interstitials companies put between you and the cancel button.
- A broad prohibition on misrepresenting any material term of the subscription.
It was a genuinely significant piece of consumer protection. It never took effect.
What actually happened
In July 2025, the Eighth Circuit Court of Appeals vacated the rule in its entirety.
The reason was procedural rather than philosophical. Under Section 18 of the FTC Act, when a proposed rule’s economic impact crosses a statutory threshold, the Commission must produce a preliminary regulatory analysis before finalising it. The FTC did not. The court held that analysis produced later could not cure a defect in the process that was supposed to precede the rule.
So the rule was not struck down because a court decided consumers should not have these rights. It was struck down because the agency skipped a required step on the way to granting them. That distinction matters, because it is why the rule is coming back.
Where it stands now
The FTC restarted the process. On 30 January 2026 it submitted a draft Advance Notice of Proposed Rulemaking to the White House for review. On 11 March 2026 it opened the notice for public comment, with a deadline of 13 April 2026.
An Advance Notice is the earliest formal stage of federal rulemaking. It comes before a proposed rule, which comes before a final rule, which then faces its own potential legal challenges. A new click-to-cancel rule is plausible. It is not close.
Anyone telling you that you have click-to-cancel rights under federal law in 2026 is describing a rule that does not exist.
What actually protects you right now
Two things, and one of them is stronger than most people realise.
ROSCA, the federal law that never went away
The Restore Online Shoppers’ Confidence Act remains fully in effect and is not affected by the Eighth Circuit decision. It requires any business selling online subscriptions to:
- Clearly and conspicuously disclose all material terms before obtaining your billing information.
- Obtain your express informed consent before charging you.
- Provide a simple mechanism to stop recurring charges.
That third requirement does real work. It is vaguer than “as easy as signing up”, but it is a live legal obligation, and the FTC has continued enforcing it aggressively under ROSCA and Section 5 of the FTC Act, with recent settlements reaching $60 million.
If a company requires you to phone during business hours to cancel something you bought in thirty seconds on a website, that is not obviously a simple mechanism. Saying so, in writing, tends to get results.
California AB 2863, which is the rule the FTC wanted
While the federal rule was being vacated, California put nearly the same requirements into state law. AB 2863 took effect on 1 July 2025, and it requires:
- Express affirmative consent to automatic renewal, separate from consent to the general service agreement.
- Disclosure before billing information is collected — that the subscription auto-renews, the length of the renewal period, the terms, and the amount or range of what you will be charged.
- Click-to-cancel. Cancelling must be as easy as signing up was.
- Coverage of free-to-paid conversions, the free trial that quietly becomes a charge.
Businesses may still make a save attempt — a discount, a pause offer — but they must disclose its terms clearly and act promptly once you make it clear you still want to cancel.
This is worth knowing even if you do not live in California. Building two cancellation flows is expensive, so many national companies simply apply the California standard to everyone. If a service makes cancelling hard for you, it is worth checking whether it offers a one-click cancel to California customers.
What to do when a company makes cancelling difficult
- Put it in writing. Email or written chat, not a phone call. You want a record with a timestamp.
- State the date you are cancelling and that you are withdrawing authorisation for future charges. Do not ask whether you may cancel. Tell them you are cancelling.
- Name ROSCA. A sentence such as “ROSCA requires a simple mechanism to stop recurring charges” changes the tone of a support conversation more than almost anything else you can say.
- Screenshot the confirmation. If none arrives within a few days, follow up on the same thread so the history stays in one place.
- Escalate to your bank last, not first. A chargeback can succeed while leaving the subscription technically active. Cancel with the merchant, then dispute if they charge you anyway.
- Report it. The FTC takes complaints at reportfraud.ftc.gov. Enforcement actions are built from patterns of complaints.
The uncomfortable part
Every protection above is reactive. It gives you recourse after a company has charged you for something you did not want. None of it tells you that the free trial you started in February converts to $19.99 next Tuesday.
That gap is the reason forgotten subscriptions cost people money even in a well-regulated market. A March 2026 survey by Self Financial of 1,272 US adults found that 70% had forgotten to cancel a free trial and been charged for it, and that 59.9% were paying for at least one subscription they were not using. Law is not what fixes that. Knowing what you are signed up for is.
Subscription Freedom exists for that part of the problem. You forward receipts to a private address, we read the renewal dates out of them, and you get told before the money moves — no bank connection, no access to your mailbox. It will not argue with a retention agent for you. It will make sure you are never surprised by the charge in the first place.
This article is general information about consumer protection law, not legal advice. Rules differ by state and change over time. For advice about a specific dispute, speak to a qualified attorney or your state attorney general’s office.
Sources
- Gibson Dunn, “FTC Restarts Negative Option Rulemaking After Eighth Circuit Vacatur” — rule timeline, vacatur grounds, ROSCA status
- Davis Wright Tremaine, analysis of California AB 2863 — state requirements and effective date
- Self Financial, subscription survey of 1,272 US adults, March 2026